Foire aux questions

Do you bring everything to carry out the cleaning?

OffDust will bring everything the vacuum cleaner, steam cleaner, mop, buckets, clothes and all other cleaning materials which maintained and sanitised in a good clean condition. We do require running hot water, safe useable electrical outlets & working lights at every property we provide a cleaning service for. Alternatively you can supply your own cleaning products if desired.

Will you use my cleaning products if I prefer it?

Yes we can, however if they don’t achieve the results we expect or can deliver using our products, the clean may not be covered by our work guarantee.

How often can I have a service?

You can enjoy our domestic natural cleaning services discounted pricing on regular route weekly or fortnightly. We also offer a one-off clean based on spring cleaning service only.

Will I have the same cleaner each time?

Yes, We will always try to keep the same cleaning team for you on each and every visit, however there can be unforeseen circumstances that prevent this from happening as such we will make arrangements to ensure your cleaning service is still covered in that instance.

How do I book a cleaning service?

All you have to do is click book now, enter your relevant details and you’re on the way to have a spick and span household. We’ll reply on the same business day confirming the appointment and arrival time. Also our assistant on live chat can help you book straight away. Please leave your contact info if we're offline. We'll get back to you ASAP.

Still have questions?

Click on the chat box to talk to us or go to FAQ page for more info.

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